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Services

Strategy & Roadmapping

Organizing and setting the stage to achieve modernization.

Implementation

Delivering actionable results and usable documents to bring your strategy to life.

Adoption & Acceptance

Increasing adoption and acceptance by involving stakeholders early in the process.

Extension & Support

Focusing on continuous modernization to take your investment to the next level.

an apporach like no other

Featured Resources

Art of the Posssible: Bring Services to Users Anytime, Anywhere Leveraging the Newest ServiceNow Release: Introduction to Helsinki
Embracing New Paradigms for Innovation in Enterprise Service Management Modernize Your HR Department: From Operational to Strategic

Training Service Management

Streamline your training requests

High-Quality Service in Less Time

The training department has a far reach within the enterprise - from conducting training, maintaining records, certifications, to keeping up with regulations they do it all. Inevitably, gorwing businesses reach a point where you run into inefficiencies. What if you could address these challenges by streamlining how you deliver services and automate the flow of work?

Communication & Visibility

Between training new employees and prepping material, the right platform can make all the difference in delivering a streamlined experience to your end-users to empower them to get the answers they need - anytime, anywhere, on any device. If you're handling multiple requests on an archaic system, chances are you're spending too much time keeping up with the day-to-day operations and not focused on developing or training your most valued assets - your people. We'll show you how to change this dynamic an leverage ServiceNow to create that 'window' into the training department to help manage and field requests.

Provide Service Excellence

With ServiceNow, you can leverage a central enterprise service portal that provides not only the ‘Amazon look,’ but the experience that the look and feel enables for the end-users. We'll show you how to provide service excellence at a lower cost. You will also realize other crucial benefits, such as:

  • Reduced time and resources allocated to reactive processes
  • The ability to provide the best possible service to your end-users
  • Opportunities to reduce costs by operating more efficiently

Better, Faster, Smarter

We focus on the “how” – how we deliver services and how we approach the journey to modernization. Most importantly, we listen and start with the “why” to ensure we understand your business objectives and achieve your desired outcomes. Our promise to you is to deliver the most comprehensive solutions encompassing people, process, and platforms to change the way your people work tomorrow, today. The result – work Better, Faster, Smarter.

Accelerating Your Services

Optimizing Your ServiceNow Investment

Discover how you can crawl, walk, and run to get the most out of your investment. As part of this discussion, we will focus on how to achieve operational excellence following a roadmap that incorporates people, process and the ServiceNow platform to span across the enterprise.

View Webinar

Webinar

Optimizing Your ServiceNow Investment

Discover how you can crawl, walk, and run to get the most out of your investment. As part of this discussion, we will focus on how to achieve operational excellence following a roadmap that incorporates people, process and the ServiceNow platform to span across the enterprise.

View Webinar

The Art of the Possible: Bring Services to Your Users Anytime, Anywhere

Discover the art of the possible and learn how you can bring business services to your users anytime, anywhere with ServiceNow.

Download Now 

Whitepaper

The Art of the Possible: Bring Services to Your Users Anytime, Anywhere

Discover the art of the possible and learn how you can bring business services to your users anytime, anywhere with ServiceNow.

Download Now 

Next Generation of ServiceNow CMS

With the latest release of ServiceNow, the transformation of the Content Management System (CMS) process has begun. In this webinar, you'll see the new technologies on which ServiceNow is basing Content Management.

View Webinar

Webinar

Next Generation of ServiceNow CMS

With the latest release of ServiceNow, the transformation of the Content Management System (CMS) process has begun. In this webinar, you'll see the new technologies on which ServiceNow is basing Content Management.

View Webinar

Ready to Get Started?

Contact us at 518.689.3198 or fill out this form and we will contact you.