With a distributed mobile workforce, communication and organization are vital to success. Without a centralized platform, requests can be miscommunicated or overlooked, resulting in service disruptions, wasted time and ultimately, unhappy customers. In a department where time is of the utmost importance, having a system in place to automate requests and provide visibility is key to delivering superior service.
With the power of the ServiceNow platform, you can take Field Service Management to a whole new level and speed up the delivery and quality of services. We’ll show you how to streamline your field service requests through a centralized enterprise portal to make it seamless for all anytime, anywhere, on any device - from the end user making the request to the field service team handling the request to ensure requests are done correctly, on-time, and efficiently.
Place requests in the hands of the right person, with the right information, at the right time and keep users informed. We’ll show you how to leverage ServiceNow to streamline your field services requests from start to finish and give you the ability to:
We focus on the “how” – how we deliver services and how we approach the journey to modernization. Most importantly, we listen and start with the “why” to ensure we understand your business objectives and achieve your desired outcomes. Our promise to you is to deliver the most comprehensive solutions encompassing people, process, and platforms to change the way your people work tomorrow, today. The result – work Better, Faster, Smarter.
Discover how you can crawl, walk, and run to get the most out of your investment. As part of this discussion, we will focus on how to achieve operational excellence following a roadmap that incorporates people, process and the ServiceNow platform to span across the enterprise.
Contact us at 518.689.3198 or fill out this form and we will contact you.