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Services

Strategy & Roadmapping

Organizing and setting the stage to achieve modernization.

Implementation

Delivering actionable results and usable documents to bring your strategy to life.

Adoption & Acceptance

Increasing adoption and acceptance by involving stakeholders early in the process.

Extension & Support

Focusing on continuous modernization to take your investment to the next level.

an approach like no other

Featured Resources

Art of the Posssible: Bring Services to Users Anytime, Anywhere Leveraging the Newest ServiceNow Release: A First Look at Istanbul
Embracing New Paradigms for Innovation in Enterprise Service Management Modernize Your HR Department: From Operational to Strategic

HR Service Management

Imagine a single place where you can streamline all requests

Embrace Automation for HR

Human resources is a department whose members are used to fielding demands, whether it's a change in benefits, onboarding a new employee, or correcting a paycheck. The reality is that managing these requests via phone and email is not an efficient way to work. Alternatively, HR must modernize and move from a reactive state of service delivery to a proactive one. That's where automation and a self-service enterprise portal comes in to alleviate unnecessary stress on your employees.

Let Your Staff Get Back to Work

With a user-centric, self‑service enterprise portal HR will not only have an easy, intuitive way to field requests, but in turn they will have more time to contribute to employee satisfaction and productivity by streamlining requests. We'll also help you mitigate human error risk, and empower your employees to make requests on the ServiceNow platform anytime, anywhere, and on any device.

Make it Easy for Your Colleagues

Improved performance and lower operational costs for the department follow suit when you make it easy for your colleagues to easily find the services they need to do their jobs. By going beyond and anticipating those needs through automation, your benefits will include:

  • A reduction in the amount of time and resources it takes to answer requests
  • Increased productivity and satisfaction by all employees
  • A modernized workforce that sees HR driving value to the business every day
  • A shift in focus from operational to strategic
  • Onboarding new employees with ease

Better, Faster, Smarter

We focus on the “how” – how we deliver services and how we approach the journey to modernization. Most importantly, we listen and start with the “why” to ensure we understand your business objectives and achieve your desired outcomes. Our promise to you is to deliver the most comprehensive solutions encompassing people, process, and platforms to change the way your people work tomorrow, today. The result – work Better, Faster, Smarter.

Accelerating Your Services

Modernize Your HR Department

See how you can leverage the power of ServiceNow HR Service Management to dramatically improve HR operations.

View Webinar

Webinar

Modernize Your HR Department

See how you can leverage the power of ServiceNow HR Service Management to dramatically improve HR operations.

View Webinar

ServiceNow HR Service Management & HR Payroll

Learn how to leverage the new ServiceNow HR Service Management and HR Payroll features included ServiceNow designed to streamline your HR interactions and boost overall productivity.

View Webinar

Webinar

ServiceNow HR Service Management & HR Payroll

Learn how to leverage the new ServiceNow HR Service Management and HR Payroll features included ServiceNow designed to streamline your HR interactions and boost overall productivity.

View Webinar

Expanding Service Management Outside of IT

IT Service Management has traditionally focused on the planning, design, and delivery of IT services; however, the rules for successfully managing service delivery are the same in all other departments across organizations.

View Webinar

 

Webinar

Expanding Service Management Outside of IT

IT Service Management has traditionally focused on the planning, design, and delivery of IT services; however, the rules for successfully managing service delivery are the same in all other departments across organizations.

View Webinar

 

Ready to Get Started?

Contact us at 518.689.3198 or fill out this form and we will contact you.