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Services

Strategy & Roadmapping

Organizing and setting the stage to achieve modernization.

Implementation

Delivering actionable results and usable documents to bring your strategy to life.

Adoption & Acceptance

Increasing adoption and acceptance by involving stakeholders early in the process.

Extension & Support

Focusing on continuous modernization to take your investment to the next level.

an approach like no other

Featured Resources

Art of the Posssible: Bring Services to Users Anytime, Anywhere Leveraging the Newest ServiceNow Release: A First Look at Istanbul
Embracing New Paradigms for Innovation in Enterprise Service Management Modernize Your HR Department: From Operational to Strategic

Facilities Service Management

Manage the maintenance and operation of facilities with ease

Keep the Engine Humming

Just like IT and HR, the facilities department is relied on to boost operational efficiency and achieve internal objectives for upkeep and supply. From reserving conference rooms to reporting maintenance issues, and requesting equipment to setting up workspaces for new employees, much of what facilities does is request-based. The problem is that many facilities departments use a combination of tools from email to spreadsheets to field and track requests. What if your entire enterprise could operate out of one portal that provides real-time visibility and eschews the need for disparate spreadsheets, emails and other ad hoc documents?

Solve Issues Quickly

Are you meeting end-user expectations? With ServiceNow you can dramatically change the way people work by increasing efficiency and streamlining facilities requests. By leveraging the self-service enterprise portal and interactive floor plans, you can enable the request and delivery of facilities services anytime, anywhere, and on any device. Thus freeing up more time for everyone to achieve greater productivity and more strategic work outcomes.

Go from Reactive to Proactive

Leverage one user interface to provide the services your staff needs at their fingertips. ServiceNow also alleviates distractions so everyone can focus on more strategic initiatives. Benefits of this implementation also include:

  • Less disruption throughout your department members' day
  • Increased productivity with 24x7 access to facilities information
  • A move from a reactive state of service delivery to a proactive one
  • Ability to plan and optimize space utilization
  • The chance to become a leader in operational efficiency and sustainability

Better, Faster, Smarter

We focus on the “how” – how we deliver services and how we approach the journey to modernization. Most importantly, we listen and start with the “why” to ensure we understand your business objectives and achieve your desired outcomes. Our promise to you is to deliver the most comprehensive solutions encompassing people, process, and platforms to change the way your people work tomorrow, today. The result – work Better, Faster, Smarter.

Accelerating Your Services

Optimizing Your ServiceNow Investment

Discover how you can crawl, walk, and run to get the most out of your investment. As part of this discussion, we will focus on how to achieve operational excellence following a roadmap that incorporates people, process and the ServiceNow platform to span across the enterprise.

View Webinar

Webinar

Optimizing Your ServiceNow Investment

Discover how you can crawl, walk, and run to get the most out of your investment. As part of this discussion, we will focus on how to achieve operational excellence following a roadmap that incorporates people, process and the ServiceNow platform to span across the enterprise.

View Webinar

The Art of the Possible: Bring Services to Your Users Anytime, Anywhere

Discover the art of the possible and learn how you can bring business services to your users anytime, anywhere with ServiceNow.

Download Now 

Whitepaper

The Art of the Possible: Bring Services to Your Users Anytime, Anywhere

Discover the art of the possible and learn how you can bring business services to your users anytime, anywhere with ServiceNow.

Download Now 

Next Generation of ServiceNow CMS

With the latest release of ServiceNow, the transformation of the Content Management System (CMS) process has begun. In this webinar, you'll see the new technologies on which ServiceNow is basing Content Management.

View Webinar

Webinar

Next Generation of ServiceNow CMS

With the latest release of ServiceNow, the transformation of the Content Management System (CMS) process has begun. In this webinar, you'll see the new technologies on which ServiceNow is basing Content Management.

View Webinar

Ready to Get Started?

Contact us at 518.689.3198 or fill out this form and we will contact you.