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Services

Strategy & Roadmapping

Organizing and setting the stage to achieve modernization.

Implementation

Delivering actionable results and usable documents to bring your strategy to life.

Adoption & Acceptance

Increasing adoption and acceptance by involving stakeholders early in the process.

Extension & Support

Focusing on continuous modernization to take your investment to the next level.

an approach like no other

Featured Resources

Art of the Posssible: Bring Services to Users Anytime, Anywhere Understand Your Spend: Push Your Dollar Farther by Leveraging Business  Management in ServiceNow
Embracing New Paradigms for Innovation in Enterprise Service Management Modernize Your HR Department: From Operational to Strategic

Demand Management

Make Informed Investment Decisions

Assess, Manage and Forecast Demand

With business demands coming in from multiple sources and various channels, IT executives often lack the information that they need to effectively support corporate initiatives and drive business growth. Without a process in place, your organization may be missing out on an opportunity to properly handle intake management and the delivery of new products and services, or enhancements to the ones already in place. Put simply, your next big business innovation could be sitting in a black hole if you don't streamline the process of demand management.

Modernize Your Process

With the right process and platform in place, IT can work more efficiently and balance customer requirements from start to finish, as well as make sure the right stakeholders are involved in the decision-making process. Fortunately, ServiceNow is built for just that. By leveraging the cloud-based platform you can successfully transition from manual processes and legacy systems to an automated one that empowers greater initiative from inception to go-to-market. As a result you'll gain visibility, accountability, and revenue generation.

Automate Your Demand Process

As a ServiceNow Gold Services and Sales Partner, we'll show you how to maximize your investment to manage the full demand process. We'll show you how to track projects, issues and requests more effectively, anytime, anywhere, and on any device across the enterprise enabling the ability to:

  • Make, manage and validate future investment decisions
  • Analyze demand trends and operational activities
  • Assign the right people to evaluate, score and rank requests
  • Use timeline visualizations to analyze existing requests
  • Submit ideas via a centralized location and track the status of all demand requets

Better, Faster, Smarter

We focus on the “how” – how we deliver services and how we approach the journey to modernization. Most importantly, we listen and start with the “why” to ensure we understand your business objectives and achieve your desired outcomes. Our promise to you is to deliver the most comprehensive solutions encompassing people, process, and platforms to change the way your people work tomorrow, today. The result – work Better, Faster, Smarter.

Looking to Learn More?

Leveraging the Newest ServiceNow Release: Introduction to Geneva

The newest ServiceNow release is here and we're ready to show you how it can change the way you work.

View Webinar

Webinar

Leveraging the Newest ServiceNow Release: Introduction to Geneva

The newest ServiceNow release is here and we're ready to show you how it can change the way you work.

View Webinar

Whirlpool Corporation: Taking Control of the Complete Project Life Cycle with ServiceNow

This webinar details how Whirlpool Corporation was able to overcome common challenges by leveraging the power of ServiceNow Project Portfolio Management, Demand Management, and Resource Management.

View Webinar

Webinar

Whirlpool Corporation: Taking Control of the Complete Project Life Cycle with ServiceNow

This webinar details how Whirlpool Corporation was able to overcome common challenges by leveraging the power of ServiceNow Project Portfolio Management, Demand Management, and Resource Management.

View Webinar

Optimizing Your ServiceNow Investment

Discover how you can crawl, walk, and run to get the most out of your investment. As part of this discussion, we will focus on how to achieve operational excellence following a roadmap that incorporates people, process and the ServiceNow platform to span across the enterprise.

View Webinar

Webinar

Optimizing Your ServiceNow Investment

Discover how you can crawl, walk, and run to get the most out of your investment. As part of this discussion, we will focus on how to achieve operational excellence following a roadmap that incorporates people, process and the ServiceNow platform to span across the enterprise.

View Webinar

Ready to Get Started?

Contact us at 518.689.3100 or fill out this form and we will contact you.