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Services

Strategy & Roadmapping

Organizing and setting the stage to achieve modernization.

Implementation

Delivering actionable results and usable documents to bring your strategy to life.

Adoption & Acceptance

Increasing adoption and acceptance by involving stakeholders early in the process.

Extension & Support

Focusing on continuous modernization to take your investment to the next level.

an apporach like no other

Featured Resources

Art of the Posssible: Bring Services to Users Anytime, Anywhere Leveraging the Newest ServiceNow Release: Introduction to Helsinki
Embracing New Paradigms for Innovation in Enterprise Service Management Modernize Your HR Department: From Operational to Strategic

Power of the Platform Roadmapping Workshop

Journey to the Modern Enterprise

Change the Way People Work

Walk away with a roadmap within 8 hours. That’s our promise to you. By the end of this workshop, you’ll leave with actionable items and the ‘big picture’ of your journey to the modern enterprise with the ServiceNow platform. We’ll give you the foundation to not only change the perception of IT, but to become a highly valued business partner to your entire enterprise by drastically changing the way people work.

Think Differently

This workshop is geared to get you thinking differently and prepare for your journey to modernization with the ServiceNow platform. We’ll cover topics, such as:

  • Defining the Platform & The Value Add of Platforms
  • Typical Pitfalls – People, Process, Platform
  • Why Now? Why ServiceNow? Modernizing for the Digital Age
  • Envisioning The End State = “The Growth Platform"
  • How Other Organizations Are Solving Operations With a Platform
  • How Other Organizations are Igniting Innovation with the Platform
  • How Does the Platform Apply to Me – Platform Brainstorming
  • Defining the Roadmap, Garnering Buy-in and Securing Budget for the Platform
  • Growth Strategies – Kicking Your Roadmap Into Gear

Simplicity Rocks

Many roadmaps start out with the right intentions but end up sitting on a shelf simply because they are not actionable. We'll deliver you an actionable, yet simple, roadmap that will enable you to make the journey to modernization with one platform. We’ll examine your desired business outcomes, what it takes to help solve your biggest challenges and define the right steps, in the right order, to guarantee continued and evolving success.

Better, Faster, Smarter

We focus on the “how” – how we deliver services and how we approach the journey to modernization. Most importantly, we listen and start with the “why” to ensure we understand your business objectives and achieve your desired outcomes. Our promise to you is to deliver the most comprehensive solutions encompassing people, process, and platforms to change the way your people work tomorrow, today. The result – work Better, Faster, Smarter.

Accelerating Your Services

Better, Faster, Cheaper: How to Deliver Customer-Centric Services Across Your Enterprise

The fact is that many IT leaders find themselves spending the majority of their time taking care of day-to-day tasks by necessity, due to IT's central role in today's businesses.

View Webinar

Webinar

Better, Faster, Cheaper: How to Deliver Customer-Centric Services Across Your Enterprise

The fact is that many IT leaders find themselves spending the majority of their time taking care of day-to-day tasks by necessity, due to IT's central role in today's businesses.

View Webinar

Overcoming Challenges and Encouraging Innovation with Enterprise Service Management

Using IT as a case study, we demonstrate how one department can play a bigger role in contributing to strategic business initiatives through Enterprise Service Management.

Download E-BOOK

eBook

Overcoming Challenges and Encouraging Innovation with Enterprise Service Management

Using IT as a case study, we demonstrate how one department can play a bigger role in contributing to strategic business initiatives through Enterprise Service Management.

Download E-BOOK

Optimizing Your ServiceNow Investment

Discover how you can crawl, walk, and run to get the most out of your investment. As part of this discussion, we will focus on how to achieve operational excellence following a roadmap that incorporates people, process and the ServiceNow platform to span across the enterprise.

View Webinar

Webinar

Optimizing Your ServiceNow Investment

Discover how you can crawl, walk, and run to get the most out of your investment. As part of this discussion, we will focus on how to achieve operational excellence following a roadmap that incorporates people, process and the ServiceNow platform to span across the enterprise.

View Webinar

Ready to Get Started?

Contact us at 518.689.3198 or fill out this form and we will contact you.