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Enterprise Readiness & Adoption Simulation

Take service delivery to the next level

Infuse the Fun into Enterprise Alignment

Our enterprise readiness and adoption simulation takes a fun twist to educating participants on the value of optimized service delivery. Through a hand's on approach, we engage key stakeholders in a realistic business/IT simulation allowing the team to respond to the market’s need for their services while assuming roles within an IT service organization.

Be the Catalyst for Modernization

As part of this simulation, we'll show you how to be the catalyst for modernization and demonstrate the value of how to best deliver services to the heart of your organization - your employees and customers. You'll be able to:

  • Recognize how to best support IT service management initiatives in order to maximize initial investment
  • Clearly communicate service progress and manage expectations in order to drive delivery standardization and communication strategy alignment
  • Connect with the needs of the business in order to respond to demands appropriately
  • Understand the constraints of delivering services and how the business can be part of the solution

Take Chaos Out of the Equation

Participants will move from chaotic service delivery conditions to control, ultimately leading to the aha moment - the moment when the team comes to a common understanding of the value of optimized service delivery. This workshop is beneficial for all aspects of your team - from executives to practitioners.

  • Executive - recognize how to best support initiatives
  • Management - clearly communicate and manage expectations
  • Practioners - connect the needs of the business in order to respond to demands appropriately

Better, Faster, Smarter

We focus on the “how” – how we deliver services and how we approach the journey to modernization. Most importantly, we listen and start with the “why” to ensure we understand your business objectives and achieve your desired outcomes. Our promise to you is to deliver the most comprehensive solutions encompassing people, process, and platforms to change the way your people work tomorrow, today. The result – work Better, Faster, Smarter.

Accelerating Your Services

Better, Faster, Cheaper: How to Deliver Customer-Centric Services Across Your Enterprise

The fact is that many IT leaders find themselves spending the majority of their time taking care of day-to-day tasks by necessity, due to IT's central role in today's businesses.

View Webinar

Webinar

Better, Faster, Cheaper: How to Deliver Customer-Centric Services Across Your Enterprise

The fact is that many IT leaders find themselves spending the majority of their time taking care of day-to-day tasks by necessity, due to IT's central role in today's businesses.

View Webinar

Overcoming Challenges and Encouraging Innovation with Enterprise Service Management

Using IT as a case study, we demonstrate how one department can play a bigger role in contributing to strategic business initiatives through Enterprise Service Management.

Download E-BOOK

eBook

Overcoming Challenges and Encouraging Innovation with Enterprise Service Management

Using IT as a case study, we demonstrate how one department can play a bigger role in contributing to strategic business initiatives through Enterprise Service Management.

Download E-BOOK

Optimizing Your ServiceNow Investment

Discover how you can crawl, walk, and run to get the most out of your investment. As part of this discussion, we will focus on how to achieve operational excellence following a roadmap that incorporates people, process and the ServiceNow platform to span across the enterprise.

View Webinar

Webinar

Optimizing Your ServiceNow Investment

Discover how you can crawl, walk, and run to get the most out of your investment. As part of this discussion, we will focus on how to achieve operational excellence following a roadmap that incorporates people, process and the ServiceNow platform to span across the enterprise.

View Webinar

Ready to Get Started?

Contact us at 518.689.3198 or fill out this form and we will contact you.