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Services

Strategy & Roadmapping

Organizing and setting the stage to achieve modernization.

Implementation

Delivering actionable results and usable documents to bring your strategy to life.

Adoption & Acceptance

Increasing adoption and acceptance by involving stakeholders early in the process.

Extension & Support

Focusing on continuous modernization to take your investment to the next level.

an approach like no other

Featured Resources

Art of the Posssible: Bring Services to Users Anytime, Anywhere Understand Your Spend: Push Your Dollar Farther by Leveraging Business  Management in ServiceNow
Embracing New Paradigms for Innovation in Enterprise Service Management Modernize Your HR Department: From Operational to Strategic

Bring Services to Life

Eliminate cumbersome, manual and repetitive processes for HR, Customer Service, Facilities and more

Relying on Manual Tasks & Processes?

Is your HR, Marketing, Facilities or Customer Services teams still managing their requests via email and/or spreadsheets?You're not alone - many organizations rely on manual processes and disparate technology systems to do their jobs. These manual work-arounds significantly hinder productivity, result in frustrated employees and generate unnecessary costs.

What if you could take 3 of your most popular service requests that are full of manual touch points and see what a modern experience looks like from start to finish? 

Modernize Your Service Delivery

Do you need to send an email to your Facilities team each time you're requesting access for a guest to enter your building? Do you need to print off forms and mail them to HR just to make changes to your benefits? We can help solve these challenges - no matter the department (HR, Customer Service, Facilities, Marketing, and more). Our team of experts will map and prototype 3 services of our choice from start to finish. Through storyboards, we'll show you how to reduce unnecessary steps and introduce automation to provide a level of modernization your employees and customers have come to expect. 

What's Included?

It's time to enable the digital experience for your employees and customers. Take advantage of our service prototyping package and receive:  

  • 3 prototyped services from start to finish with your branding
  • 3 storyboards/customer journey maps matched to those services
  • Implementation estimate
  • Recommended roadmap and path to bring these services to life

Get Started Today!

Contact us today by completing the form below or calling us at: 518.689.3198 to learn more about this service.

Ready to Get Started?

Contact us at 518.689.3100 or fill out this form and we will contact you.