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Services

Strategy & Roadmapping

Organizing and setting the stage to achieve modernization.

Implementation

Delivering actionable results and usable documents to bring your strategy to life.

Adoption & Acceptance

Increasing adoption and acceptance by involving stakeholders early in the process.

Extension & Support

Focusing on continuous modernization to take your investment to the next level.

an approach like no other

Featured Resources

Art of the Posssible: Bring Services to Users Anytime, Anywhere Leveraging the Newest ServiceNow Release: A First Look at Istanbul
Embracing New Paradigms for Innovation in Enterprise Service Management Modernize Your HR Department: From Operational to Strategic

ServiceNow IT Service Management Accelerator

Rapidly deploy ServiceNow ITSM

Deliver Services with Ease

Many organizations spend the majority of their time fielding day-to-day operational requests, and often times it's in an adhoc manner. Without a centralized enterprise platform, requests fall into an email black hole with limited visibility into the status which results in staff being inundated with phone calls. How do you make the shift to get control over how services are delivered within your organization, so you can focus on innovation?

Bundled Up the Best

Our ServiceNow IT Service Management Accelerator is a rapid deployment solution that encompasses the core fundamentals of service management, along with decades of best practices, all bundled up to accelerate your journey to the modern enterprise. We'll get you started with:

  • Incident Management
  • Problem Management
  • Change Management
  • Request Management
  • Knowledge Management Foundation
  • CMDB Foundation – CI Import
  • Portal & Catalog Foundation (includes corporate branding & basic CMS implementation for end-users)
  • Email & LDAP Integrations

Your Journey Starts Here

Our ServiceNow IT Service Management Accelerator package is designed to meet the needs of your growing business. The best parts - this solution will get you up and running on ServiceNow in a matter of weeks and get you started on your journey to modernization. We'll show you how to take service management to the enterprise by:

  • Increasing productivity by automating manual processes
  • Accelerating the speed of request fulfillment
  • Creating a single system of record
  • Empowering your users with self-service

Better, Faster, Smarter

We focus on the “how” – how we deliver services and how we approach the journey to modernization. Most importantly, we listen and start with the “why” to ensure we understand your business objectives and achieve your desired outcomes. Our promise to you is to deliver the most comprehensive solutions encompassing people, process, and platforms to change the way your people work tomorrow, today. The result – work Better, Faster, Smarter.

Accelerating Your Services

Optimizing Your ServiceNow Investment

Discover how you can crawl, walk, and run to get the most out of your investment. As part of this discussion, we will focus on how to achieve operational excellence following a roadmap that incorporates people, process and the ServiceNow platform to span across the enterprise.

View Webinar

Webinar

Optimizing Your ServiceNow Investment

Discover how you can crawl, walk, and run to get the most out of your investment. As part of this discussion, we will focus on how to achieve operational excellence following a roadmap that incorporates people, process and the ServiceNow platform to span across the enterprise.

View Webinar

The Art of the Possible: Bring Services to Your Users Anytime, Anywhere

Discover the art of the possible and learn how you can bring business services to your users anytime, anywhere with ServiceNow.

Download Now 

Whitepaper

The Art of the Possible: Bring Services to Your Users Anytime, Anywhere

Discover the art of the possible and learn how you can bring business services to your users anytime, anywhere with ServiceNow.

Download Now 

Next Generation of ServiceNow CMS

With the latest release of ServiceNow, the transformation of the Content Management System (CMS) process has begun. In this webinar, you'll see the new technologies on which ServiceNow is basing Content Management.

View Webinar

Webinar

Next Generation of ServiceNow CMS

With the latest release of ServiceNow, the transformation of the Content Management System (CMS) process has begun. In this webinar, you'll see the new technologies on which ServiceNow is basing Content Management.

View Webinar

Ready to Get Started?

Contact us at 518.689.3198 or fill out this form and we will contact you.