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Services

Strategy & Roadmapping

Organizing and setting the stage to achieve modernization.

Implementation

Delivering actionable results and usable documents to bring your strategy to life.

Adoption & Acceptance

Increasing adoption and acceptance by involving stakeholders early in the process.

Extension & Support

Focusing on continuous modernization to take your investment to the next level.

an approach like no other

Featured Resources

Art of the Posssible: Bring Services to Users Anytime, Anywhere Understand Your Spend: Push Your Dollar Farther by Leveraging Business  Management in ServiceNow
Embracing New Paradigms for Innovation in Enterprise Service Management Modernize Your HR Department: From Operational to Strategic

A ServiceNow Master Portal

A single point of contact for the enterprise

Make a Master Portal a Reality

With the swipe of your phone, you can order a ride, get food delivered to your door or shop online – all it takes is just a couple steps. It’s not the same experience when you try to get something done at work. Users typically have to interact with multiple people and systems just to order business cards, update their benefits, or reset a password. Organizations have long desired the ability to provide a single point of contact for employees to access any required service – from IT, HR, Facilities, or any other service catalog. New capabilities of the ServiceNow Madrid Release have provided the foundational components to make this vision a reality.

Engineering a Superior Experience

Our Experience-Driven Services (XDS) focus on engineering world-class experiences for business services and can build a master portal that will wow your users. Our team combines creativity, technical knowledge in the ServiceNow platform, and a deep understanding of how organizations should be structured and operate to help you:

- Deploy a consumer-grade user experience 

- Include on-line and off-line mobile access

- Find a required service easy with a scalable service taxonomy

- Enable growth as new services are defined and implemented

- Understand the impact in real-time with 1-click feedback 

- Eliminate unstructured file-share solutions and turn interactions to services - available from anywhere

 

Let's Get Started

What steps do you need to take to deliver the experiences your employees demand?

- Portal assessment 

- Master Portal business requirements discovery

- User personas and journey maps for critical actors

- Wireframes, site maps and functional prototypes 

- Complete production deployment of your new Master Portal

- Ongoing support and change backlog reduction as needed

Learn more about Master Portals and get started today!

ServiceNow Americas IT Workflow Partner of the Year

Linium was named the ServiceNow Americas IT Workflow Partner of the Year by ServiceNow for delivering outstanding value in digital transformation, innovation, and customer success. Learn how Linium can help you elevate employee experiences and reshape the future of customer engagement.

Looking to Learn More?

Innovation Insights of 2019: Making It Easy To Get The Services You Need

Today's digital world is transforming how we live our day-to-day lives and setting high expectations in the workplace when it comes to service experiences. How do you keep up with this pace and be aware of what the future holds? 

Read Now

Solution

Innovation Insights of 2019: Making It Easy To Get The Services You Need

Today's digital world is transforming how we live our day-to-day lives and setting high expectations in the workplace when it comes to service experiences. How do you keep up with this pace and be aware of what the future holds? 

Read Now

Creating Modern Experiences with ServiceNow

View this webinar as we delve into 3 important topics geared to make life easier at work and create modern experiences for your employees to thrive: Experience Driven Service, IT Business Management, and DevOps

View Webinar

Webinar

Creating Modern Experiences with ServiceNow

View this webinar as we delve into 3 important topics geared to make life easier at work and create modern experiences for your employees to thrive: Experience Driven Service, IT Business Management, and DevOps

View Webinar

Don't Skimp on the User Experience

Do you want to keep your users out of the black pit? Linium can help! We design user experiences that are modern, intuitive, easy to use, and get the job done - we’ve engineered the approach to the art of design.

Read Now

Solution

Don't Skimp on the User Experience

Do you want to keep your users out of the black pit? Linium can help! We design user experiences that are modern, intuitive, easy to use, and get the job done - we’ve engineered the approach to the art of design.

Read Now

Ready to Get Started?

Contact us at 518.689.3100 or fill out this form and we will contact you.