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Strategy & Roadmapping

Organizing and setting the stage to achieve modernization.

Implementation

Delivering actionable results and usable documents to bring your strategy to life.

Adoption & Acceptance

Increasing adoption and acceptance by involving stakeholders early in the process.

Extension & Support

Focusing on continuous modernization to take your investment to the next level.

an approach like no other

Featured Resources

Art of the Posssible: Bring Services to Users Anytime, Anywhere Leveraging the Newest ServiceNow Release: A First Look at Istanbul
Embracing New Paradigms for Innovation in Enterprise Service Management Modernize Your HR Department: From Operational to Strategic

Resources

Strategic IT Asset Management

Find out how IT Asset Management (ITAM) can benefit your organization.

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Don’t Forget the Map! Following your ITIL RoadMap to IT Service Excellence

Simplify the perceived complexity around ITIL implementation planning and the documentation of a common road map.

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Part 2: What's In Your Service Catalog - ServiceNow Edition

Discover how to define service offerings and agreements.

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Part 1: What's In Your Service Catalog - ServiceNow Edition

Gain clarity on the Service Catalog and learn how recent upgrades to the ServiceNow tool bring a valuable Business Service Catalog module to the suite of IT Service Management (ITSM) services.

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