Learn how to become service-aware with ServiceNow Service Mapping the Configuration Management Database (CMDB). Understand how Discovery works, how to leverage the ServiceNow ServiceWatch Suite, and get a sneak peek of our CMDB profiling tool.
Becoming Service-Aware: Leveraging ServiceNow Service Mapping and the CMDB
Leveraging the Newest ServiceNow Release: In-Depth Look at ServiceWatch
See ServiceWatch in action in the ServiceNow Geneva release. You'll learn what Service Mapping is, why it's important, and how you can leverage the ServiceWatch solutions in the IT Operations Management suiteto change the way you work.
Leveraging the Newest ServiceNow Release: Introduction to Geneva
The newest ServiceNow release is here and we're ready to show you how it can change the way you work. You'll learn how to leverage Geneva to modernize your organization by collaborating faster, reducing service outages, streamlining project management, and more!
ServiceNow ServiceWatch: Build the Business Case
See how you can leverage ServiceNow ServiceWatch's innovative, top-down approach to discovering and mapping the relationships between IT components that comprise specific business services. View the use cases you need to build your business case for ServiceNow ServiceWatch.
How ServiceNow ServiceWatch Enables Innovation
ServiceNow ServiceWatch has an innovative, top-down approach to discovering and mapping the relationships between IT components that comprise specific business services. View this webinar and we'll reveal how to build a use case-based business case for ServiceNow ServiceWatch.
Optimizing Your ServiceNow Investment
Discover how you can crawl, walk, and run to get the most out of your ServiceNow investment. As part of this webinar, we focus on how to achieve operational excellence following a roadmap that incorporates people, process and the ServiceNow platform to span across the enterprise. See what we refer to as the 'art of the possible.'
Overcoming Challenges and Encouraging Innovation with Enterprise Service Management
Following our previous e-book, Embracing New Paradigms for Innovation in Enterprise Service Management, it's time to take a look at how you can begin to implement Enterprise Service Management in practice. This is the purpose of our follow-up e-book. Using IT as a case study, we demonstrate how one department can play a bigger role in contributing to strategic business initiatives through Enterprise Service Management.
Is It Time to Leverage a Cloud-Based Enterprise Service Management Platform?
Embracing New Paradigms for Innovation in Enterprise Service Management
The practice of enterprise service management is one of balancing operations with innovation to help your users operate better, faster and cheaper. Through this E-book you will learn there are certain mindsets you have to accept before you even begin implementing a plan to boost opportunities for innovation.