Organizations face many risks every day, such as data breaches, network failures, and natural disasters. Being prepared to effectively manage risk and respond to system disruptions is essential to ensuring businesses can continue to function in these situations. Learn how to leverage ServiceNow’s Governance Risk and Compliance (GRC), Workflow, Knowledge and Orchestration capabilities to enable automated interaction with technology and prompted interactions with IT staff.
Automated Application and Infrastructure Service Continuity Readiness Testing
What is Software Asset Management?
Software asset management is a process that relates to every single company across the U.S., no matter its employee size or revenue. Very often, SAM is practiced within a small silo of an organization and not by the same means across the board. To help your organization take the steps required not only to combat audits from software companies, but also to discourage these companies from initializing audits into the future, we created our complimentary e-book, "An Introduction to Software Asset Management."
Overcoming Challenges and Encouraging Innovation with Enterprise Service Management
Following our previous e-book, Embracing New Paradigms for Innovation in Enterprise Service Management, it's time to take a look at how you can begin to implement Enterprise Service Management in practice. This is the purpose of our follow-up e-book. Using IT as a case study, we demonstrate how one department can play a bigger role in contributing to strategic business initiatives through Enterprise Service Management.
Is It Time to Leverage a Cloud-Based Enterprise Service Management Platform?
Embracing New Paradigms for Innovation in Enterprise Service Management
The practice of enterprise service management is one of balancing operations with innovation to help your users operate better, faster and cheaper. Through this E-book you will learn there are certain mindsets you have to accept before you even begin implementing a plan to boost opportunities for innovation.