View a demo of the latest features and functionality included in the ServiceNow Helsinki release. Learn how to change the way you work with new features, such as the new Service Portal, CMDB dashboard, and List v3.
Part 2: Demo - What's New in ServiceNow Helsinki
Part 1: What's New in ServiceNow Helsinki
Take Your Software Asset Management Program to a Whole New Level in ServiceNow
Master Asset Tracking in ServiceNow
ServiceNow Financial Management: Drive Efficiencies & Lower Costs
Understand how to accurately map the costs of your service applications, projects and infrastructure back to the consumers of these services. View this webinar to see ServiceNow Financial Management in action from the allocation engine to financial reporting and dashboards.
Leveraging the Newest ServiceNow Release: In-Depth Look at ServiceNow Project Portfolio Suite
Get the latest updates on ServiceNow Project Portfolio Suite in the Geneva release. See how you can leverage new features, including the planning console, resource workbench, and team spaces to change the way you manage projects from start to finish.
Leveraging the Newest ServiceNow Release: Introduction to Geneva
The newest ServiceNow release is here and we're ready to show you how it can change the way you work. You'll learn how to leverage Geneva to modernize your organization by collaborating faster, reducing service outages, streamlining project management, and more!
Whirlpool Corporation: Taking Control of the Complete Project Life Cycle with ServiceNow
Hear first-hand how our customer, Whirlpool Corporation, has retired multiple platforms and streamlined their project portfolio management processes with ServiceNow. See how they have established a single point of entry for Demand and Resource Management.
Modernize Your HR Department
Take the frustration out of the equation and discover the winning formula to modernizing your HR department with ServiceNow HR Service Management. View this webinar and learn how to centralize requests with an intuitive enterprise portal and leverage automation.
What is Software Asset Management?
Software asset management is a process that relates to every single company across the U.S., no matter its employee size or revenue. Very often, SAM is practiced within a small silo of an organization and not by the same means across the board. To help your organization take the steps required not only to combat audits from software companies, but also to discourage these companies from initializing audits into the future, we created our complimentary e-book, "An Introduction to Software Asset Management."
Optimizing Your ServiceNow Investment
Discover how you can crawl, walk, and run to get the most out of your ServiceNow investment. As part of this webinar, we focus on how to achieve operational excellence following a roadmap that incorporates people, process and the ServiceNow platform to span across the enterprise. See what we refer to as the 'art of the possible.'
Overcoming Challenges and Encouraging Innovation with Enterprise Service Management
Following our previous e-book, Embracing New Paradigms for Innovation in Enterprise Service Management, it's time to take a look at how you can begin to implement Enterprise Service Management in practice. This is the purpose of our follow-up e-book. Using IT as a case study, we demonstrate how one department can play a bigger role in contributing to strategic business initiatives through Enterprise Service Management.
How to Leverage the Latest Release of ServiceNow, Part 5: Performance Analytics
ServiceNow Performance Analytics is primarily about process - how is your process working, where is it breaking down, where (and how) can you improve it. What you may not know is that with ServiceNow's latest release, every instance has access to a complimentary Performance Analytics basic set of analytics. Learn how to install this powerful tool and start it running.
Is It Time to Leverage a Cloud-Based Enterprise Service Management Platform?
How to Leverage the Latest Release of ServiceNow, Part 2: Project Portfolio Suite
Understand how you can leverage the new release from ServiceNow to drive automation and transparency in your enterprise portfolio with Project Portfolio Suite. We'll show you how to you can capture opportunities for business improvement, manage projects more effectively and improve project quality.
How to Leverage the Latest Release of ServiceNow, Part 1: IT Financial Management
Embracing New Paradigms for Innovation in Enterprise Service Management
The practice of enterprise service management is one of balancing operations with innovation to help your users operate better, faster and cheaper. Through this E-book you will learn there are certain mindsets you have to accept before you even begin implementing a plan to boost opportunities for innovation.
Running IT as a Business Part 4: Knowledge Management in the World of YouTube and Google
Running IT as a Business Part 3: The Internet Shopping Experience at Work
Running IT as a Business Part 2: Financial Management
Running IT as a Business Part One: Service Desk Efficiency and Cost Return
Examine the Service Desk and how organizational optimization combined with solid Service Management processes and the right tools will assist in providing service excellence at a lower cost. For executives, it will provide an "ideal state" for the Service Desk, which may be used as a baseline for comparison.
Strategic IT Asset Management
IT Governance is Not a Four-Letter Word
IT Governance has become crucial as IT continues to play an ever-increasing role within the business. Find out the benefits of an effective IT Governance program that will ensure your organization is spending the right amount of effort and making the right investments in IT to meet your business objectives.