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Services

Strategy & Roadmapping

Organizing and setting the stage to achieve modernization.

Implementation

Delivering actionable results and usable documents to bring your strategy to life.

Adoption & Acceptance

Increasing adoption and acceptance by involving stakeholders early in the process.

Extension & Support

Focusing on continuous modernization to take your investment to the next level.

an approach like no other

Featured Resources

Art of the Posssible: Bring Services to Users Anytime, Anywhere Leveraging the Newest ServiceNow Release: A First Look at Istanbul
Embracing New Paradigms for Innovation in Enterprise Service Management Modernize Your HR Department: From Operational to Strategic

Bomgar

Remote Support & Chat

Are you feeling the pressure to improve your service levels and/or centralize your support processes in ServiceNow? Discover how Bomgar's integration with ServiceNow increases the effectiveness of your technicians with secure, multi-platform remote support and chat capabilities.

A Seamless Experience

As a recognized leader in Service Management implementation services, we understand what it takes to deliver superior end-user satisfaction and reduce support costs. With our expertise in ServiceNow and Bomgar's remote and support chat capabilities, we'll help you maximize your investment. 

  • Improve Efficiency with Integrated Remote Support: Increase your first call resolution rates, shorten call times, and eliminate site visits with Bomgar's integration with ServiceNow.
  • Integrated Chat Support with Remote Control: Offer live help from your website, knowledge-base or self-service portal with secure support chat capabilities. With Bomgar, you can easily move from chat support to screen sharing and remote control. 

Combine the Power of Bomgar and ServiceNow Expertise

As a ServiceNow Master Solutions Partner and Bomgar Partner, we have the expertise to take your ServiceNow platform investment to the next level. See for yourself and discover how you can take advantage of Bomgar's remote support and chat capabilities.

Better, Faster, Smarter

We focus on the “how” – how we deliver services and how we approach the journey to modernization. Most importantly, we listen and start with the “why” to ensure we understand your business objectives and achieve your desired outcomes. Our promise to you is to deliver the most comprehensive solutions encompassing people, process, and platforms to change the way your people work tomorrow, today. The result – work Better, Faster, Smarter.

Ready to Get Started?

Contact us at 518.689.3198 or fill out this form and we will contact you.