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Art of the Posssible: Bring Services to Users Anytime, Anywhere Understand Your Spend: Push Your Dollar Farther by Leveraging Business  Management in ServiceNow
Embracing New Paradigms for Innovation in Enterprise Service Management Modernize Your HR Department: From Operational to Strategic

Blog

May 14, 2019

An Inside Look at Knowledge19

Knowledge19 was packed with amazing presentations, many learning opportunities, inspiring keynotes, fun networking gatherings and, of course, the epic Linium booth! Whether you were one of the 18,000 attendees or checking out the keynotes online, watch our vlog to get an inside look at Knowledge19 right from the show floor!

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April 23, 2019

Knowledge19 Predictions - Part 2

Knowledge19 is just around the corner and the Linium team is packing their bags for Las Vegas! Before we go, Sean Caron has been filling us in on what to expect at K19 and we are sharing his predictions with you too!

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March 21, 2019

Knowledge19 Predictions - Part 1

It's that time of the year again - St Patrick's Day,  March Madness, and the first day of Spring. What comes next? It's time to get ready for Knowledge19! With so many exciting things happening, what should you expect to see at the annual ServiceNow conference this year?

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February 21, 2019

Innovation Insights of 2019: Making It Easy To Get The Services You Need

Would you rather empower your employees to interact and consume services within your business in a modern way or cause unnecessary frustration by forcing them to use legacy platforms that simply cannot keep pace with today’s digital environment? The answer seems pretty obvious, but organizations struggle with making a modern workplace a reality. To remain competitive, you need to improve the experience and delivery of employee services to drive productivity and satisfaction. Enablement of your employees has a direct impact on how efficiently they develop products, deliver services, and interact with your customers. A happy employee means a happy customer.  

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February 5, 2019

Identify, Prioritize, Respond: ServiceNow Security Operations

Security threats today come from anywhere and anyone and it's the job of your security team to stop the attacks quickly, and prevent them from happening again. However, does your team have the right applications in place to see when critical systems are under attack? 

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January 8, 2019

Why do CMDBs Crash?

Trying to master your CMDB is no easy task. Where is the best place to start? What are the things that you really need to know in order to create a CMDB that adds value and efficiency? Or what if you are trying to remediate your CMDB - how to do you make it the best for your organization? 

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June 28, 2018

Don't Skimp on the User Experience

Have you ever met someone that can look at their taxes and know exactly what to do and how to do it? For me, that's my uncle - he is a tax wiz. He can understand the terminology, knows the exact form to use and the steps he needs to take to get the refund he deserves. Keep in mind, he is a police officer - no accounting experience. I would consider him a tax unicorn - the common person will look at their taxes and immediately become frustrated. It makes me wonder, are taxes the only thing that cause this kind of frustration in our lives or do we see this in other situations?

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December 19, 2017

Deliver the Ultimate HR Experience: Treat Your Employees Like You Treat Your Customers

Imagine making purchases on Amazon and instead of the “1-click” and you’re done experience that you are accustomed to, there is a complete lack of intuitive categorization of products and no intelligent search capabilities.  Imagine a deficit in fulfillment automation and delivery tracking requiring you to personally manage every step of the process - from contacting the warehouse staff to getting them to coordinate with the closest distributor, etc.  More than likely, this convoluted experience wouldn’t effectively retain you as an Amazon customer.

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November 7, 2017

How the grocery industry should respond to Amazon's real agenda

Amazon’s acquisition of Whole Foods has been met with varying degrees of euphoria and skepticism.  Most believe that similar to the havoc wreaked on publishers, Amazon is going to kick the grocery chains “out-into-the-orbit."  Others feel that perishables like ice-cream and steaks cannot be stored in Amazon’s warehouses or downloaded on a Kindle, and that a tech company does not understand the challenges of the grocery businesses.  Just two years ago, Whole foods had warned Amazon’s venture into groceries would become Amazon’s Waterloo.  Both sides are missing the bigger play here.

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April 17, 2017

Your HRMS Deployment Success Depends On Being Prepared For The "What Happens After"

Are you about to rollout a new employee or Human Resource Management System (HRMS) to your teams across the nation or globally? You’re not alone. Many organizations are in the process of deploying enterprise technologies aimed at changing the way people work.

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