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Services

Strategy & Roadmapping

Organizing and setting the stage to achieve modernization.

Implementation

Delivering actionable results and usable documents to bring your strategy to life.

Adoption & Acceptance

Increasing adoption and acceptance by involving stakeholders early in the process.

Extension & Support

Focusing on continuous modernization to take your investment to the next level.

an approach like no other

Featured Resources

Art of the Posssible: Bring Services to Users Anytime, Anywhere Understand Your Spend: Push Your Dollar Farther by Leveraging Business  Management in ServiceNow
Embracing New Paradigms for Innovation in Enterprise Service Management Modernize Your HR Department: From Operational to Strategic

Change the Way People Work

We enable business solutions and processes that transform what you do - wherever you do it. We change the way your business works - you become better, faster, smarter and more profitable.

Industry Focus

The need to deliver superior services is essential to UNOS’ mission of saving lives. With multiple ticketing applications, UNOS required a modern, enterprise platform to streamline services for not only its employees, but for its 40,000 members. By leveraging ServiceNow, UNOS has reduced its yearly ticket volume from 16,000 to 8,000 and revolutionized the delivery of services to its external community by consolidating systems. UNOS has adopted a shift in mindset from customer data management to one rooted in customer service excellence and is on its journey to delivering everything as a service.

The need to deliver superior services is essential to UNOS’ mission of saving lives. With multiple ticketing applications, UNOS required a modern, enterprise platform to streamline services for not only its employees, but for its 40,000 members. By leveraging ServiceNow, UNOS has reduced its yearly ticket volume from 16,000 to 8,000 and revolutionized the delivery of services to its external community by consolidating systems. UNOS has adopted a shift in mindset from customer data management to one rooted in customer service excellence and is on its journey to delivering everything as a service.

Finish Line is not just passionate about sneakers and athletic gear, they are passionate about delivering a modern experience to its employees; enabling them to request the services they need to successfully do their job. By leveraging ServiceNow as the 'window into IT', Finish Line has taken its first step to modernization by streamlining IT service delivery. Solving operational inefficiencies in IT has empowered them to set the stage to take service management enterprise-wide and, most importantly, redirect focus on delivering the next pair of innovative sneakers.

Finish Line is not just passionate about sneakers and athletic gear, they are passionate about delivering a modern experience to its employees; enabling them to request the services they need to successfully do their job. By leveraging ServiceNow as the 'window into IT', Finish Line has taken its first step to modernization by streamlining IT service delivery. Solving operational inefficiencies in IT has empowered them to set the stage to take service management enterprise-wide and, most importantly, redirect focus on delivering the next pair of innovative sneakers.

Horizon BCBSNJ faced a major challenge not uncommon to many other growing organizations – IT was plagued with legacy systems that created inefficiencies and significant frustrations for its end-users. Employees struggled to determine which system to use to make basic requests, such as password resets or to initiate the on-boarding process for new employees. By consolidating systems and leveraging ServiceNow, they were able to empower employees with an enterprise self-service portal to order pre-defined, bundled goods and services from not only IT, but departments beyond IT throughout the enterprise.

Horizon BCBSNJ faced a major challenge not uncommon to many other growing organizations – IT was plagued with legacy systems that created inefficiencies and significant frustrations for its end-users. Employees struggled to determine which system to use to make basic requests, such as password resets or to initiate the on-boarding process for new employees. By consolidating systems and leveraging ServiceNow, they were able to empower employees with an enterprise self-service portal to order pre-defined, bundled goods and services from not only IT, but departments beyond IT throughout the enterprise.

Accelerate Your Journey

Art of the Possible

Today’s workforce expects services and knowledge be at their fingertips, just like they are outside of work. Deliver a modern enterprise portal available anytime, anywhere, on any device.

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Solution

Art of the Possible

Today’s workforce expects services and knowledge be at their fingertips, just like they are outside of work. Deliver a modern enterprise portal available anytime, anywhere, on any device.

Learn More 

Power of the Platform Workshop

Walk away with a roadmap within 8-hours. That’s our promise to you. Leave with actionable items and the ‘big picture’ of your journey to the modern enterprise.

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Solution

Power of the Platform Workshop

Walk away with a roadmap within 8-hours. That’s our promise to you. Leave with actionable items and the ‘big picture’ of your journey to the modern enterprise.

Learn More

Enterprise Readiness and Adoption Simulations

Infuse the fun into enterprise alignment. Through a hand's-on approach, educate your peers on the value of optimized service delivery.

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Solution

Enterprise Readiness and Adoption Simulations

Infuse the fun into enterprise alignment. Through a hand's-on approach, educate your peers on the value of optimized service delivery.

Learn More

On Demand Services

What if you could streamline your ServiceNow technical resources? Our team of certified ServiceNow consultants can alleviate your workload, so you can focus on the task at hand – your business. 

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Solution

On Demand Services

What if you could streamline your ServiceNow technical resources? Our team of certified ServiceNow consultants can alleviate your workload, so you can focus on the task at hand – your business. 

Learn More

Accelerators

Kick-start your journey to the modern enterprise with Accelerators and and QuickStarts designed to meet growing needs today and lay the groundwork for efficiencies tomorrow.

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Solution

Accelerators

Kick-start your journey to the modern enterprise with Accelerators and and QuickStarts designed to meet growing needs today and lay the groundwork for efficiencies tomorrow.

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Custom Application Prototyping

Ditch your dated legacy apps and bring apps to life by harnessing the power of the ServiceNow platform to automate business services across your enterprise.

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Solution

Custom Application Prototyping

Ditch your dated legacy apps and bring apps to life by harnessing the power of the ServiceNow platform to automate business services across your enterprise.

Learn More

We're On The Move

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Employees

Highly-skilled consultants conducting business in 35+ states

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Solutions

Successful engagements modernizing our clients nationwide

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Growth

Listed on Inc. 5000’s fastest growing companies 6 consecutive years

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Years

Average years of consulting with Big Four experience in 15+ industries