Organizations today face financial and legal risks inherent with implementing IT changes due to Configuration Management Database (CMDB) silos, incomplete sources of data, and manual maintenance of Configuration Items (CI). Reducing these change-related risks grow in priority each day and place a greater need to understand end-to-end traceability of IT Services.  Learn how to create a useable CI gold source of data as well as:  real-world usable CMDB solutions, how to avoid common pitfalls with CMDB/Configuration Management Systems (CMS) and how to reduce change-related risk and maintain compliance.