IT Service Management

Stay Ahead of the Game with the Next Generation of IT Service Management

It’s now tougher than ever to take your business to the next level. On top of pressure to do more with fewer resources and be proactive with customer needs, you also need to keep your mobile workforce connected to services from any time of day and from anywhere on the globe. In some cases, this is exacerbated by a redundant, fragmented legacy system that’s difficult to maintain, making goals like task automation seem like a mere fantasy. Luckily for you, there’s one simple answer to all of these problems: the next generation of IT Service Management - Enterprise Service Management (ESM).

The Next Generation of IT Service Management

NewReleaseYou’re probably well acquainted with the core definition of ITSM: a proven, effective discipline for helping IT organizations become more adaptive, flexible, cost-effective and service-oriented by driving fundamental change within those organizations. The paradigm is now changing, expanding the scope of ITSM beyond simply IT to encompass the entire enterprise; allowing for management and automation of specific services in areas such as HR, Legal and Facilities. Leverage IT to add true strategic value to your business, while turning chaos into control. Keep up with the next generation of ITSM and transform the way you deliver critical business services.

A Recognized Leader with 14+ Years of Experience

Linium's ITSM experts provide you with the innovation you need to stay on the forefront of ITSM. Whether you’re looking to optimize your existing ITSM platform, upgrade or optimize your existing solutions, we can guide you through the entire process; supported by proven best practices and solutions designed to help companies of any size achieve the results they need to remain competitive.

Linium is a recognized leader in providing IT Service Management implementation services by Forrester Research, Inc. in The Forrester Wave™: North American ITSM Implementation Services Providers, Q2 2014 report. As compared to other vendors, Forrester found that Linium is a leader by delivering on pre-built IP, establishing accelerated plans for growth, and having organizational change management practices and vertical market accelerators. Download the wave for more info:

On top of this recognition, we are the most mature ITSM services provider with over 14 years of experience. We are committed to aligning your organization’s IT initiatives with its business objectives, using the best in people, process and technology to get there.