Services + Experience
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Services + Experience

ITSM, IAITAM and ITIL Experience 
Linium is an IT management consulting and solutions integration firm specializing in IT service and asset management solutions, financial planning applications, and business intelligence. 

With over 15 years of experience in ITSM/ITAM consulting practice, Linium implements Best Practice based processes in combination with the leading technology companies.  With over 500+ implementations/upgrades of ITIL/ITAM solutions, Linium has developed proven methodologies that will guide projects with ease and reassurance.  Process certifications and subject matter expertise that our team members possess include:

  • ITIL-Certified Foundations, Practitioner and Expert
  • IAITAM Asset Manager and Software Asset Manager
  • PMI / Prince2
  • ISO 20000
  • CoBiT
  • Six Sigma

Linium understands Business Technology Optimization. Whether you are planning to upgrade your ITSM capability to ITIL 2011, capture the value inherent in an IT Asset Management implementation, or leverage the power of a corporate Configuration Management System, Linium is here to help. Our unmatched HP product expertise, world-class service offerings, and award-winning custom solutions in the HP BTO landscape make us a natural choice for customers expecting to maximize value from an infrastructure management investment.

Enterprise Performance Management/Business Intelligence
Linium has a mature EPM/BI practice that has achieved certification status with the Oracle product suite. We provide professional services, managed services, strategic planning, educational training, and complete IT outsourcing solutions. As a vendor certified partner, we have completed over 200 successful Hyperion projects.

Linium's experienced consulting staff has produced a collection of automated tools, templates, and reusable knowledge assets that have proven to enhance the delivery of packaged solution implementations.  For the client, these proprietary tools enable speed and value with reduced project risk.

Linium's Product Expertise for Performance Management Applications 
We work with our clients to implement best-of-breed software for consolidations, financial reporting, financial planning, and performance measurement.

Linium's Enterprise Performance Management practice offers consulting services that will take your project from start to finish. Linium is a Certified Oracle Hyperion Partner with a focus in Enterprise Performance Management, Business Intelligence & Data Integration. Our consultants are certified practitioners in the implementation of Oracle Hyperion products. Linium has over a decade of experience and refined delivery methodologies.

Our consultants average a minimum of 9 years of experience per their expertise focus area.  Our consultant's backgrounds are in finance, accounting, technology and packaged application deployments.   All consultants are required to continue their learning and development through Oracle University and accredited professional organizations. Linium Consultants associated with the Oracle Hyperion practice are Oracle and/or Hyperion certified. Oracle certifications are industry-recognized benchmarks of experience and expertise. 

Oracle Hyperion Practice Background

  • Leader in EPM Solutions focused around Oracle Hyperion
  • Leaders of Oracle Practice were 1st Original Customer of Hyperion Planning
  • 1st Customer Migration of OFA to Hyperion
  • Member of Oracle Customer Advisory Board
  • Member of Hyperion Special Interest Group (SIG)
  • Member of Oracle Beta Development Team
  • Experienced Consultants (100's of Implementations)
  • Dozens of Certified Oracle/Hyperion Consultants
  • Many Consultants with MBA, CPA, CMA, PMP Certifications

Configuration Management
Linium deploys projects based on proven best practices that include the Linium pre-packaged solutions:

  • Best Practices for Service Operations (BPSO)
  • Service Desk
  • Incident Management
Problem Management
  • Best Practices for Change Management Model (BPChM)
  • Change Management
  • Release Control  (not in scope at this time)
  • Best Practices for Configuration Management (BPCMS)
  • UCMDB
  • Configuration Management

Best Practices
Best practices are considered to be the most efficient and effective method of accomplishing a task, based on repeatable procedures that have proven themselves over time for large numbers of people.

In addition, Linium re-engineers the client's CCRM (Change Control Release Management) process; streamlining day-to-day operations for stakeholders involved in the creation, coordination, approval, task management, and change closure process. Linium's proven Best Practices in Change Management Model (BPChM) is a platform that aligns tool with process with ITIL guidelines. Linium's robust CCRM process included the award winning HP Perfromance Management Portfolio and BPChM best practice:

  • Service Manager
  • Change Management
  • Configuration Management
  • uCMDB integration to Service Manager and Release Control
  • Release Control with Forward schedule changes and risk/change approval functionality (CAB Functionality)

Linium's BPChM includes a normal change process, expedited change process, emergency change process, pre-approved change process, and release change.

Linium also provides a robust release control process along with ITIL training that included a hands-on simulation and webinars to heighten both awareness and process adoption.

Training
Training and knowledge transfer are critical to support the Navy's mission.  Linium provides training on the solutions listed, and courses for ITIL 2011, ISO 20000, Six Sigma, PMP and Cloud Computing. 

All training can be performed as classroom lead, web based, computer based, and remotely proctored for certification.

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